BIO-GEN EXTRACTS PRIVATE LIMITED

WEBSITE TERMS & CONDITIONS

Effective Date: 27^th August 2026

These Terms & Conditions govern the access to, and use of, the website www.bio-gen.in operated by Bio-gen Extracts Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at Bengaluru, Karnataka, India. By accessing or using the Website, the User agrees to be bound by these Terms in their entirety.

1. DEFINITIONS AND INTERPRETATION

1.1 In these Terms, unless the context otherwise requires, the following expressions shall bear the meanings assigned to them below:

“Applicable Law” means all applicable statutes, enactments, rules, regulations, notifications, guidelines and circulars in force in India from time to time, including without limitation the Information Technology Act, 2000, the Arbitration and Conciliation Act, 1996, and the Digital Personal Data Protection Act, 2023, each as amended, re-enacted or substituted from time to time, together with any other law having application outside India to the extent relevant to the User’s use of the Website;
“Company / Bio-gen Extracts / we / our / us” means Bio-gen Extracts Private Limited and, where the context so requires, its successors and permitted assigns;
“Content” means all text, scientific publications, technical literature, product information, ingredient specifications, brochures, presentations, graphics, illustrations, photographs, videos, software, databases, website design, layout, trademarks, logos and other materials made available on or through the Website;
“Force Majeure Event” has the meaning assigned to it in Clause 22;
“Intellectual Property Rights” means all patents, trademarks, trade names, service marks, copyrights (including rights in software), database rights, design rights, trade secrets, know-how and any other intellectual or industrial property rights, whether registered or unregistered, and all applications and rights to apply for the same, anywhere in the world;
“Privacy Policy” means the privacy policy of the Company published on the Website, as amended from time to time;
“Terms” means these Website Terms & Conditions, together with the Privacy Policy and the Cookie Policy, each as amended from time to time;
“Website” means the website located at www.bio-gen.in, together with all sub-domains, pages and digital properties operated by the Company in connection therewith;
“You / User” means any natural or legal person who accesses, browses or otherwise uses the Website.

1.2 In these Terms, unless the context otherwise requires: (a) references to a statute or statutory provision include references to that statute or provision as amended, extended, consolidated or re-enacted from time to time; (b) the words “include”, “including” and “in particular” shall be construed as illustrative and shall not limit the generality of the preceding words; (c) headings are inserted for convenience of reference only and shall not affect the construction of these Terms; and (d) references to “writing” or “written” include electronic communications unless otherwise specified.

2. ACCEPTANCE OF TERMS

2.1 By accessing, browsing, submitting information through, downloading material from, or otherwise using the Website, the User acknowledges and agrees that the User has read, understood and agrees to be bound by these Terms. If the User does not agree to these Terms, the User shall immediately discontinue use of the Website.

2.2 The Company reserves the right to amend, modify, add to or delete any provision of these Terms at its sole discretion and without prior notice, in accordance with Clause 25. The User’s continued use of the Website following any such amendment shall constitute acceptance of the amended Terms.

3. ABOUT THE COMPANY

3.1 The Company is engaged in the research, development, manufacture and global supply of scientifically substantiated branded nutraceutical ingredients, standardised extracts, generic natural ingredients and proprietary ingredient platforms that enhance the functionality, stability, bioavailability or performance of selected ingredients, supplied for use by manufacturers of dietary supplements, foods, beverages, pharmaceuticals, cosmetics, personal care products, veterinary and other health and wellness products.

3.2 The Website provides information relating to the Company, its ingredients, scientific research, manufacturing capabilities, quality systems, proprietary technologies, publications, sustainability initiatives and other business activities.

4. PURPOSE AND PERMITTED AUDIENCE

4.1 The information made available on the Website is provided solely for legitimate business, scientific and educational purposes and is intended primarily for manufacturers, distributors, formulators, brand owners, researchers, healthcare professionals, regulatory professionals, academic institutions and other industry stakeholders. The Website is not intended for direct consumer use.

4.2 Nothing on the Website shall be construed as, or shall be relied upon as, medical advice, diagnosis or treatment recommendations, nutritional advice, legal advice, regulatory advice, investment advice, an offer to sell products, or an invitation to enter into any commercial agreement. Commercial transactions relating to the Company’s ingredients shall be governed exclusively by separate written agreements executed between the Company and the relevant counterparty.

5. ELIGIBILITY AND AUTHORITY TO BIND

5.1 By using the Website, the User represents and warrants that the User is not less than eighteen (18) years of age, or the age of majority in the User’s jurisdiction, and possesses the legal capacity to be bound by these Terms.

5.2 Where a User accesses or uses the Website in a representative capacity, on behalf of a company, firm or other legal entity, such User represents and warrants that the User has full power and authority to bind such entity to these Terms, and any reference to “you” or “User” shall be construed accordingly.

6. SCIENTIFIC AND TECHNICAL INFORMATION

6.1 The Content may include scientific publications, peer-reviewed articles, clinical studies, laboratory research, white papers, technical literature, brochures and ingredient specifications relating to the Company’s ingredients, provided solely for scientific communication and technical evaluation. Such Content relates to ingredients rather than finished products, reflects the state of scientific knowledge as at the date of publication, and shall be interpreted together with the complete published study to which it relates.

6.2 Nothing contained in the Content shall be construed as regulatory approval, market authorisation, or permission or evidence to support any product claim in respect of a finished consumer product, and nothing therein is intended to diagnose, treat, cure, mitigate or prevent any disease. Users requiring guidance on matters relating to human health should consult appropriately qualified healthcare professionals.

7. INTERNATIONAL USE AND REGULATORY COMPLIANCE

7.1 The Website is accessible internationally, and Users may access it from jurisdictions having differing legal and regulatory requirements. The Company makes no representation that the ingredient classifications, scientific references, regulatory interpretations, product applications or permitted claims described on the Website are recognised, authorised or applicable in every jurisdiction, and each User shall be solely responsible for ensuring compliance with the laws of the jurisdiction applicable to it.

7.2 The Company supplies ingredients for incorporation into finished products manufactured by its customers. Nothing on the Website constitutes approval of any finished product or certification of regulatory compliance. The organisation responsible for placing a finished product on the market — whether as manufacturer, brand owner, marketer, distributor, importer or exporter — shall remain solely responsible for ensuring compliance with all Applicable Law relating to ingredient suitability, formulation, product safety, labelling, advertising, health and structure/function claims, import and export requirements, and post-market surveillance. Users are advised to obtain independent legal, scientific and regulatory advice prior to the commercialisation of any finished product. The Company makes no representation or warranty that the use, incorporation, manufacture or commercialisation of any ingredient, technology, application or process described on the Website is free from third-party intellectual property rights. Users are responsible for conducting their own intellectual property and freedom-to-operate assessments as appropriate for their intended use and jurisdiction.

8. ACCURACY OF INFORMATION; DISCLAIMER OF WARRANTIES

8.1 While the Company endeavours to ensure that information published on the Website is accurate and current, scientific knowledge, regulatory requirements and business information are subject to continual change, and information may be amended, updated or withdrawn without prior notice. All Content is provided strictly on an “AS IS” and “AS AVAILABLE” basis.

8.2 To the fullest extent permitted under Applicable Law, the Company hereby disclaims all warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without prejudice to the generality of the foregoing, the Company does not warrant that the Website will be available on an uninterrupted or error-free basis, that any defects will be corrected, or that the Website or the servers through which it is made available are free of viruses or other harmful components. Use of the Website is entirely at the User’s own risk.

9. LIMITATION OF LIABILITY

9.1 To the fullest extent permitted under Applicable Law, in no event shall the Company, its directors, officers, employees or agents be liable for any direct, indirect, incidental, consequential, exemplary, punitive or special damages of any nature whatsoever, whether arising in contract, tort (including negligence), strict liability or otherwise, arising out of or in connection with: (a) access to, or use of, or inability to access or use, the Website; (b) reliance on any Content; (c) any interruption, suspension or discontinuation of the Website; (d) any viruses, malware or other harmful components transmitted through the Website; or (e) any act or omission of a third party, in each case whether or not the Company has been advised of the possibility of such damages.

9.2 Nothing in these Terms shall operate to exclude or limit any liability that cannot lawfully be excluded or limited under Applicable Law.

10. INDEMNIFICATION

10.1 The User shall defend, indemnify and hold harmless the Company, its directors, officers, employees and agents from and against any and all claims, demands, losses, damages, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) the User’s access to or use of the Website; (b) any breach by the User of these Terms; or (c) the User’s violation of any Applicable Law or the Intellectual Property Rights or other rights of any third party.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 Save as otherwise expressly stated, all Content available on the Website is the exclusive property of the Company or is used pursuant to a valid licence from the relevant rights holder, and is protected under applicable intellectual property, copyright and trademark laws of India and applicable international treaties.

11.2 Nothing in these Terms shall be construed as granting, whether by implication, estoppel or otherwise, any licence or right to use any copyright, trademark, patent, design, proprietary manufacturing process, confidential know-how or other Intellectual Property Right of the Company or of any third party, save as expressly permitted under Clause 12.

12. PERMITTED USE

12.1 The User may access the Website and download or print Content solely for scientific evaluation, educational purposes, internal business review, regulatory assessment, technical evaluation, or legitimate commercial discussions relating to the Company and its ingredients.

12.2 Save as expressly permitted under Applicable Law or with the Company’s prior written consent, the User shall not reproduce, copy, modify, republish, distribute, transmit, publicly display, commercially exploit, or create derivative works from, any Content. No ownership right is conferred by the downloading or use of any Content.

13. TRADEMARKS

13.1 Bio-gen Extracts®, together with its logos, branded ingredient names, proprietary platform names, product names and associated marks appearing on the Website, are trademarks or registered trademarks of the Company or its respective owners. No licence or right to use any such trademark is granted save with the prior written consent of its owner, and unauthorised use may constitute infringement under Applicable Law.

14. THIRD-PARTY WEBSITES

14.1 The Website may contain hyperlinks to independent third-party websites, provided solely for the User’s convenience. The Company exercises no control over, and assumes no responsibility for, the content, products, services, privacy practices or availability of such third-party websites, and access thereto is entirely at the User’s own risk.

15. PRIVACY AND COOKIES

15.1 The collection, processing, storage, transfer and use of Personal Data through the Website is governed by the Privacy Policy, which is incorporated by reference and forms an integral part of these Terms.

15.2 The Website employs cookies and similar technologies as described in the Cookie Policy, which is incorporated by reference and forms an integral part of these Terms. Where required under Applicable Law, the Company shall obtain the User’s consent prior to placing non-essential cookies on the User’s device.

16. ACCEPTABLE USE

16.1 The User undertakes not to: (a) interfere with, or compromise the security or proper functioning of, the Website; (b) introduce any virus, malware, trojan horse, worm or other malicious code; (c) attempt to gain unauthorised access to the Website or any system or network connected thereto; (d) deploy automated tools, bots, crawlers or scraping technology without the Company’s prior written consent; (e) frame or mirror any part of the Website without authorisation; or (f) use the Website for any purpose that is unlawful or prohibited under these Terms.

17. SUSPENSION AND TERMINATION

17.1 The Company reserves the right, in its sole and absolute discretion and without prior notice, to suspend, restrict or terminate any User’s access to the Website, in whole or in part, where such User is reasonably suspected of breaching these Terms, violating Applicable Law, or otherwise misusing the Website.

17.2 Termination of access under this Clause shall be without prejudice to any right or remedy that may have accrued to either party prior to the date of termination, and shall not affect the continued operation of any provision of these Terms that, by its nature, is intended to survive termination, including Clauses 9 (Limitation of Liability), 10 (Indemnification), 11 (Intellectual Property Rights), 24 (Dispute Resolution and Arbitration) and 26 (Governing Law and Jurisdiction).

18. EXPORT CONTROL AND TRADE COMPLIANCE

18.1 The User acknowledges that the information, products and services described on the Website may be subject to export control, customs, sanctions and international trade laws, and undertakes to comply with all such requirements as may be applicable to the User. The Company reserves the right to refuse or discontinue any business engagement that would result in a violation of applicable trade compliance requirements.

19. RESERVATION OF RIGHTS

19.1 All rights not expressly granted to the User under these Terms are reserved by the Company. Access to, or use of, the Website shall not be construed as conferring, whether by implication, estoppel or otherwise, any licence or right in respect of the Company’s Intellectual Property Rights or other proprietary rights.

20. WEBSITE AVAILABILITY

20.1 The Company reserves the right, at any time and without prior notice, to modify, suspend, restrict access to, or withdraw, the Website or any part or feature thereof, and shall bear no liability for any consequence arising from the exercise of such right.

21. FORCE MAJEURE

21.1 The Company shall not be liable for any delay in, or failure of, the performance of its obligations under these Terms arising from any cause beyond its reasonable control (a “Force Majeure Event”), including natural disaster, act of government, war, terrorism, civil unrest, labour dispute, epidemic or pandemic, failure of the internet or telecommunications infrastructure, or cyber incident.

22. WAIVER

22.1 No failure or delay by the Company in exercising any right under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right preclude any other or further exercise of that or any other right. No waiver shall be effective unless made in writing and shall not be construed as a waiver of any subsequent or different breach.

23. DISPUTE RESOLUTION AND ARBITRATION

23.1 In the event any dispute, controversy or claim arises between a User and the Company arising out of, or in connection with, these Terms, including any question regarding the existence, validity or termination thereof (a “Dispute”), the parties shall in the first instance use reasonable endeavours to resolve the Dispute amicably through mutual discussion.

23.2 Where a Dispute remains unresolved for a period of sixty (60) days from the date on which it first arose, either party may, upon written notice to the other, refer the Dispute to arbitration. The Dispute shall be referred to a sole arbitrator to be mutually appointed by the parties; in default of agreement between the parties as to such appointment within thirty (30) days of the aforesaid notice, the arbitrator shall be appointed in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in the English language, and the seat and venue of arbitration shall be Bengaluru, Karnataka, India. The arbitral award rendered shall be final and binding upon the parties, and each party shall bear its own costs of arbitration, save as the arbitral tribunal may otherwise direct.

23.3 Nothing contained in this Clause shall be construed to preclude either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction, whether prior to, or during the pendency of, arbitral proceedings.

24. SEVERABILITY AND ENTIRE AGREEMENT

24.1 If any provision of these Terms is held by a court or arbitral tribunal of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable while preserving, to the greatest extent possible, the original intent of the parties, and the remaining provisions of these Terms shall continue in full force and effect.

24.2 These Terms constitute the entire agreement between the User and the Company in relation to the subject matter hereof and supersede all prior understandings, whether written or oral, relating to the same subject matter. These Terms are prepared in the English language, and, where a translated version is made available, the English version shall prevail to the extent permitted under Applicable Law in the event of any inconsistency.

25. AMENDMENT

25.1 The Company reserves the right to amend these Terms at any time, in its sole discretion, in accordance with Clause 2.2.

26. GOVERNING LAW AND JURISDICTION

26.1 These Terms shall be governed by, and construed in accordance with, the laws of India. Subject to Clause 23 (Dispute Resolution and Arbitration), the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any application for interim relief, and over the enforcement of any arbitral award rendered pursuant to Clause 23.

27. NOTICES

27.1 All notices, requests or communications under these Terms shall be addressed in writing to: